Let thelight in.

It depends on the count and type of glass, the number of storeys, and access, which is why we quote on a walk around rather than off a rate card. What we can promise is that the number you get before we start is the number you pay at the end. If we find something on the day that changes the job, we stop and talk to you about it rather than adding it to the invoice.

Yes, and there is no obligation attached to one. If our number is not right for you, that is a perfectly reasonable outcome and we will not chase you about it.

A week or two is comfortable for most of the year. Late November and early December are the busiest stretch, and if you want a clean before the holidays you want to be asking in October or early November.

Not for exterior only work, as long as we can get to the gates and the dogs are settled. Interior work needs someone to let us in, and we would rather walk the finished job with you at the end either way.

Water fed poles from the ground wherever we can, which reaches roughly three storeys, and ladders where a pole will not do the job and the footing is safe. On a hillside lot the pole is frequently the only sensible option, which is a large part of why we run them.

Water with the dissolved minerals filtered out. Ordinary tap water leaves those minerals behind as spots when it dries, which is why hosing a window down makes it worse. Purified water dries off the glass without leaving anything, so a pole rinse can be left to dry rather than squeegeed, which is what makes reaching a third storey from the ground practical at all.